Duties of Control Staff

Duties of Control Staff: The main duties of control staff which are only guidelines to their day to day working and are not exhaustive are as under.

a) Chief Controller (In-charge)

The chief controller is in overall charge of control office and is responsible for the total transportation of the Division on day to day basis. His duties include –

i. A review of previous day’s performance to conform that all forecasts made have been fully met. For shortfalls, convincing reasons have to be pinpointed to prevent recurrence.

Basic Function of control

Basic Function of control:

1. Train Control:

a) This job is done by SCOR(Section Controller).
b) Each SCOR is provided with the master chart of that section.
c) In the master chart the path of M/E and Passenger trains are charted in different colors.
d) This master chart helps in making advance planning by SCOR.
e) With the help of master chart, SCOR guides the SM and Yard Master relating to the movement of trains.
f) SCOR gets advices regarding train operation and optimum use of wagons and engines from the CHC and Dy. CHC.



The control organization of Indian Railways is the nerve centre of train operations. It controls the asset management of the Railways, in a dynamic situation, round the clock incessantly moving trains on its entire network. It has come a long way from being an exclusively telephone based system emerging in the form of an Information Technology enabled organization.This basic structure of Operating control on Indian Railways exists at the Divisional Level, which has also been extended to Area control levels. In addition, Central Control office is situated in the headquarters office and one at Railway Board.

Functions of the Traffic Department

Functions of the Traffic Department

1. Proper and Economical use of available resources such as locomotives, Rolling stock, track, signalling and telecommunication equipment and manpower etc.
2. Timely planning for additional line/track and rolling stock capacities based on realistic traffic forecasts.
3. Better Quality of service: This will include the following:-
A. Passenger Train Operation
(i) Better Time-Table.
(ii) Punctuality of passenger carrying trains.
(iii) Adequate & proper accommodation for passengers to travel.
(iv) Safety of passengers.
 B. (Goods Train Operation)

Hierarchical set up and line of control of Operating Dept, at the Divisional, Zonal and Railway Board level.

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